Acceptable Use Policy
Last updated 16 Sep 2026
Last updated: 06 September 2026
This policy protects you, the people you message, and every other customer on the platform. Breaking it can get your WhatsApp number banned by Meta permanently.
1. CONSENT IS MANDATORY
Only message people who have given you clear permission to contact them on WhatsApp. Permission must be recent, specific and provable. Buying, renting or scraping phone number lists is strictly forbidden.
2. HONOUR OPT-OUTS
Every opt-out request must be respected immediately. Our platform unsubscribes a contact automatically when they reply STOP or similar, and you must not message them again.
3. PROHIBITED CONTENT
You may not send:
- Anything unlawful, fraudulent, misleading or defamatory
- Adult content, gambling promotions where restricted, or drugs
- Weapons, counterfeit goods, or anything on Meta's Commerce Policy prohibited list
- Malware, phishing, or attempts to obtain passwords or OTPs
- Hate speech, harassment, or threats
- Bulk political or religious campaigning without a lawful basis
4. IMPERSONATION
Do not present yourself as a business you do not own, or use a display name you have no right to.
5. TECHNICAL ABUSE
Do not attempt to bypass rate limits, share one account across unrelated businesses, resell access without written agreement, or probe the platform for vulnerabilities without permission.
6. QUALITY
Keep your message quality rating healthy. Repeated blocks and reports by recipients will lead Meta to restrict your number, and may lead us to suspend sending.
7. ENFORCEMENT
Breaches may result in a warning, throttled sending, suspension or permanent closure without refund. Serious breaches are reported to Meta.
Report abuse: support@wasuite.test