Terms of Service

Last updated: 06 September 2026 These terms govern your use of WA Suite, operated by WA Suite. By creating an account you agree to them. 1. THE SERVICE WA Suite lets you send and receive WhatsApp messages through Meta's official WhatsApp Cloud API, manage contacts, run campaigns and automate replies. 2. YOUR ACCOUNT You must give accurate details and keep your password secure. You are responsible for everything done under your account, including by your team members. Tell us immediately at support@wasuite.test if you suspect unauthorised access. 3. ACCEPTABLE USE You agree to follow WhatsApp's Business Messaging Policy and Commerce Policy, and our Acceptable Use Policy. In particular you will only message people who have given you consent, you will honour opt-out requests, and you will not send unlawful, misleading or abusive content. 4. YOUR RESPONSIBILITY FOR CONSENT You confirm that every contact you upload has agreed to receive messages from you. You are solely responsible for that consent and for any claim arising from messages you send. 5. PLANS AND PAYMENT Plans are prepaid for the period shown at checkout. Prices are in the currency displayed and exclude taxes unless stated. Message credits you buy do not expire but have no cash value and are not transferable. 6. FAIR USE AND LIMITS Each plan includes stated limits for messages, contacts, numbers and other features. We may throttle or suspend sending that threatens the stability of the platform or the health of a WhatsApp number. 7. SUSPENSION We may suspend or close an account that breaches these terms, that Meta restricts, or that generates a high rate of blocks and complaints. Where possible we will warn you first. 8. THIRD PARTY SERVICES The service depends on the WhatsApp Cloud API and on payment gateways. We are not responsible for their outages, policy changes, pricing changes, or for a decision by Meta to restrict or ban your number. 9. NO GUARANTEE OF DELIVERY OR APPROVAL We cannot guarantee that a message will be delivered, that a template will be approved, or that a verification or green tick application will succeed. Those decisions belong to Meta. 10. AVAILABILITY We aim for high availability but the service is provided "as is". Planned maintenance will be announced in advance where practical. 11. LIABILITY To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the three months before the claim. We are not liable for lost profits, lost business or indirect losses. 12. INTELLECTUAL PROPERTY The software, design and documentation belong to WA Suite. Your data and your content remain yours. 13. TERMINATION You may close your account at any time. Fees already paid are handled under our Refund Policy. 14. CHANGES We may update these terms. Material changes will be notified in the panel at least 14 days before they take effect. 15. GOVERNING LAW These terms are governed by the laws of India, and the courts of India have exclusive jurisdiction. Contact: support@wasuite.test